Sonoma County Adds a Telephone Line for Support Services

County of Sonoma Launches Warm Line for Emotional and Mental Health Support - COVID-19 Mental Health Warm Line


Call (707) 565-2652 any day of the week from 10 a.m to 7 p.m. to speak to a trained professional.


Beginning on Thursday April 23, a local warm line will be available to support community experiencing emotional stress and anxiety during the COVID-19 pandemic.

The warm line is available to any County resident experiencing emotional side effects of the pandemic and/or the shelter in place order, or knows somebody who is.

“All of us in Sonoma County are dealing with unprecedented circumstances in our lives during this pandemic. Many of us need support in coping with these changes,” says Supervisor Susan Gorin, chair of the Sonoma County Board of Supervisors. “We want to make sure help is available to anyone who needs it. There is someone you can talk to right now.”

People can call at ( 707)-565-2652. This free and private warm line is available seven days a week from 10 a.m. to 7 p.m. Service in Spanish is also available as well as telephone interpretation for other languages.

Local behavioral health professionals will answer calls seven days a week to talk with callers to provide support, guidance, education, and referrals.

Callers may also request that an outreach call be made to someone they are concerned about, which will help to reach people who are isolated, lonely and who may not reach out on their own.

“Being at home for an extended period of time can make some people feel anxious and alone,” said Bill Carter, Sonoma County Department of Health Services Behavioral Health Director. “The mental health warm line is here so a person can talk to someone about their concerns. Counselors are standing by to provide support to people during this tough time.”

Callers can speak to a trained professional who will listen and provide useful guidance to feel better. Callers will also receive information about resources and social services currently available in the County for an array of needs including emotional issues such as depression, grief, and anger; parenting support, substance use; shelter needs; and more.


Blog

New Medicare Cards Are Coming

Posted on March 1, 2018 at 4:40 PM

The Centers for Medicare & Medicaid (Medi-Cal) Services have announced that new Medicare cards will be sent to all by April 2019.  They are removing Social Security Numbers from the cards, and a new identifying number will replace it.  You may receive your card at a different time than your neighbor, and this helps to keep mail thieves away.  Mailing begins this April.

The card will be printed on paper, and if you ever lose it, you can always print a new one yourself!  If you have another card for your Medicare Advantage plan, you should still keep it, and carry it with your Medicare card for use during your medical appointments.  Do not share your number with anyone who is not directly billing for a medical appointment.  You should also destroy your OLD Medicare card, once you receive the new one.  Remember, the old card has your Social Security Number on it, so disposing of it properly will guard off identity theft, and keep you safe.


Check out this video about the new cards:

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